CUSTOMER FIRST APPROACH

Communication

Genious learned early on that communication and support were essential to its partnerships with its clients and had developed an industry leading approach toward managing its clients with its Customer First approach. The importance of real-time communication with its clients through its proprietary Client Center, as well as routine weekly and monthly, Think Tank strategy sessions are just some of the ancillary services our professionally trained Client Services team offer our clients.

Education

It’s true, we take the management out of your hands and successfully implement truly strategic campaigns that produce accelerated results. But above and beyond that, we educate and consult our clients along the way, so they understand the purpose behind the content we market, the backlinks we build as well as the technical developments we implement within your sites code. Our teams take great pride in educating our customers first throughout the process of achieving higher rankings, traffic, and ROI for your campaign.

Quality

Quality control points have been established in multiple layers of our implementation process to eliminate the chance of mistakes or poor results within a campaign. Our various teams of Project Managers (and other staff members) routinely participate in continuing education, lunch and learns as well as related forum/discussion events within our industry. The Genious Customer First approach is just another reason of what sets us apart as a step above the competition.

Whatever your goals may be, our experienced SEO consultants at Genious will see that you accomplish them. To attract more customers to your store and surpass your competition, give us a call. We look forward to learning about your desires and discussing our service options.